Collaborative ethnography for information systems research Studying knowledge work practices and designing supportive information systems
نویسندگان
چکیده
منابع مشابه
Capturing Practices of Knowledge Work for Information Systems Design
Despite abundant tools and systems claiming support for knowledge work, many have failed to be accepted by users. Designing information systems (ISs) for knowledge work is a challenging task, but results on how knowledge work is actually performed is scarce and so are instruments that help to translate results into artefacts useful for IS design. This paper takes the perspective of work practic...
متن کاملSymbolic interactionist ethnography: implications for information systems research and practice
This paper attempts to contribute to the positivist-interpretivist and rigor-relevance debates in IS research. We accomplish this by reflecting on the implications of symbolic interactionist ethnography for enriching interpretive research, and by highlighting how the adaptation of the “constant comparison” technique from grounded theory may help move the ethnography study towards theoretical in...
متن کاملIntelligent Information Systems for Knowledge Work(ers)
Our society needs and expects more high-value services. Such ”knowledge-intensive” services can only be delivered if the necessary organizational and technical requirements are fulfilled. In addition, the cost-benefit analysis from the service provider point of view needs to be positive. Continuous improvement and goal-directed (partial) automation of such services is therefore of crucial impor...
متن کاملWorst Practices for Designing Production Information Access Systems
Information access systems have become a core part of everyday life for a large variety of users. Behind these large systems are decades of academic information access research. Unfortunately, there is a significant gap between studying and implementing information access systems. In this presentation, I will concentrate on open problems in production systems that academia is better suited for ...
متن کاملNorm-based agency for designing collaborative information systems
Information systems are organizations in which signs are created, processed and consumed. In order to fulfil the organizational goals and objectives, its members must understand their responsibilities and authorities, and must act co-operatively. The key to this organization and co-ordination lies in norms, which define responsibilities and authorities for each human agent, and establish regula...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Australasian Journal of Information Systems
سال: 2012
ISSN: 1449-8618,1449-8618
DOI: 10.3127/ajis.v17i2.701